NOTE: I do reserve the right to charge a higher rate for transcripts that have a large number of errors or that require a large amount of research for expert witness or technical testimony. Although I rarely apply this upcharge, I will contact you regarding any transcript that might be charged at a higher rate.
NOTE: I do reserve the right to charge a higher rate for transcript growth if the transcript grows more than 10 percent. This higher rate would only apply to the pages that the transcript grows beyond 10 percent, and I would communicate any additional charge to you as soon as I recognized that it would be applicable.
All rates are based on business hours of 8 a.m to 8 p.m. eastern time. Jobs received after 8 p.m. will be logged in as received at 8 a.m. the next morning for purposes of determining the rate based on required turnaround time.
I do not charge Rush return or Expedited return rates for jobs submitted over the weekend if the required turnaround time is Standard return.
I will confirm receipt of each job and also confirm the job return date based on the requested turnaround time.
New Client Billing: New clients will be billed immediately upon completion of their first job, and payment is due within 14 days. All subsequent jobs will default to standard billing.
Standard Billing: Invoices will be e-mailed on the first of each month for all jobs completed in the previous month. Payment is due within 30 days. For payments not received within 30 days, there is a 10% late fee based on the invoice total.
Prior to sending your transcript, contact me with job details including page count and due date so that I can confirm my availability.
If you have a Rush return or Expedited return proofreading job that is longer than 100 pages and you do not have a complete transcript to send to me at the time the job orders, please send the job to me in sections of approximately 50 to 100 pages at a time as you work through it. This will allow us both to work on the job at the same time to ensure the turnaround time is met while still producing a high-quality final transcript.
Please send all final draft transcripts for proofreaindg in .pdf format. CutePDF is a free and simple tool that allows you to convert files to .pdf format. Please contact me if you have any trouble converting files to .pdf format, and I’ll be happy to help.